State Farm® Insurance Agent Marybel Castilleja
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
chris diaz
November 3, 2026
"Ever since I switched to Statefarm Ismael has been helping me all along the way and has helped me saved a tremendous amount of money! Make sure to ask for him to get taken care of!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Forney insurance team. "
Myeesa Nova
November 3, 2026
"Ismael is amazing! he gave me an awesome discount for renters auto and life insurance, definitely recommend!"
"Thank you so much for the 5-star rating, Myeesa! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Marybel Castilleja "
Pam Hatcher
November 2, 2026
"I’ve been a State Farm Customer for years over 25 + and I have always been pleased with my service. But, I have to say Ismael at the SF Forney location is one of the best people I have worked with. He is always cheery, eager to help and goes out of his way to assist in any way possible.
Ismael has assisted us with a vehicle accident as well as life insurance for our adult children and grandchildren. You never know when life can take a tragic turn and everyone needs to be prepared. He helped us make the decisions that best fit our needs and theirs.
If you’re looking for a good Insurance provider contact them."
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Marybel Castilleja’s team. "
Daniela Aldana
October 27, 2026
"Love the Marybel State Farm team! Office is always so welcoming and everyone is so nice!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Forney to know you had such a great experience with us. "
Ruben Frias
July 2, 2026
"Alexandra Trevizo provided exceptional assistance. I was able to obtain a quote promptly and secure insurance effortlessly. The customer service provided was outstanding."
"Wow, thank you for the 5-star review, Ruben! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Dominique Fishback
June 14, 2026
"Great customer service! Very Professional! Ms. Alexandra Frias was able to answer my questions and very polite."
"We are grateful for your 5-star review, Dominique! Thanks for taking a moment to share your positive rating of State Farm Agent Marybel Castilleja’s Team here in Forney . "
Janet Navarro
April 16, 2026
"I first reached out to State Farm for a home insurance quote and got connected with Alex Trevizo. From the start, she was super helpful, quick to respond, and really patient with us as we were working through our closing timeline. She made something we expected to be stressful feel really easy and straightforward.
A couple months later, I went back to her to bundle our auto insurance and she was just as great. She got everything quoted quickly and explained things in a way that actually made sense. We’re 21 and 22, so this is all pretty new to us, but she never made us feel lost.
Even better, our auto rates came out super good, which was a huge relief. Overall, she made the whole experience smooth, simple, and honestly really easy from start to finish."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marybel Castilleja’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Forney ."
juan nava
March 27, 2026
"Alejandra was very helpful. She explained everything very well to me"
"We appreciate your review, juan. We are so happy that you had such a wonderful experience with State Farm Agent Marybel Castilleja’s Team here in Forney ! "
Josh Cantu
March 26, 2026
"I want say thank you to Alex Trevizo for helping and explaining everything about my new policy w State Farm thank you again"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Marybel Castilleja’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Briar Carter Akins
February 26, 2026
"Marybel is the absolute best! So helpful, kind, resourceful. We love her!"
"Briar, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marybel Castilleja’s Team!"
Karina Trujillo
November 11, 2025
"Please go see Marybel at State Farm. She is amazing! She goes beyond every time I need help. She answers my questions quickly and takes her time explaining clearly! She cares about her client! Best agent ever.
Thank you, Marybel!"
Jennifer Blanco
November 11, 2025
"Marybel Castilleja and her team go above and beyond in every possible way. From the moment I first contacted her office, I was impressed by how friendly, professional, and genuinely caring everyone was. Marybel takes the time to explain every detail clearly, making sure you truly understand your coverage and feel confident in your decisions."
Gloria Mayo
October 28, 2025
"I contacted Marybel as I needed clarity on an insurance query. I was quite pleased with how very thorough she was throughout the process as I had a plethora of questions. I walked away fully equipped with answers to all my queries along with additional information that allowed me to be well-informed. I appreciated how very hands-on Marybel has been and the fact that my experience with her felt personalized, meant everything to me. Naturally, I would highly recommend Marybel as she went above and beyond the call of duty. Thanks for an absolutely amazing experience."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rosa Frias
October 12, 2025
"Im very content with the service experience I got from one the agents from this company Alexandra Trevizo was more than helpful when explaining to me the importance of the coverage and saving I would get once I got my property insurance. Very helpful knowledgeable, kind and sweet agent. Defiantly recommend State Farm!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sergio Aldaco
October 11, 2025
"I had a very good experience with Alexandra she helped me obtain the coverage that I needed in a timely manner thank you"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angelica Nino
October 9, 2025
"my experience with the young lady Alexandra was absolutely great, talk about customer care and going above and beyond for the customer. That is what Alexandra did for me and my family. We enjoyed speaking with her she answered all my question and made this experience amazing
THANK YOU ALEXANDRA!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alexandra Trevizo
October 9, 2025
"This office is amazing they have a great attitude and take their time to explain coverages , they helped me obtain life insurance for my son phenomenal job I recommend them for sure (: Ask for Alex"
"We appreciate your review! "
Sandra Pina
October 6, 2025
"Ismael was very helpful and informative with our auto insurance. Made the process so much easier. Definitely recommend his service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Labiba Nahian
October 3, 2025
"I had a very disappointing experience with State Farm and my former agent as well , Marybel Castilleja. She was extremely unprofessional and nearly impossible to reach. Whenever I called, especially regarding payment issues, she would not answer or return my calls. I was left confused about the charges this company charging me last 4 months !!!! Because of this, I had no choice but to change agents. I truly hope my new agent will be more reliable and professional, as this experience was frustrating and upsetting other than I surely have to change the insurance company !"
"Hi Labiba, I’m truly sorry to hear about your disappointing experience. Providing professional and reliable service is something I take very seriously, and I regret that I fell short of your expectations. I sincerely apologize for any frustration this caused you regarding communication and billing concerns. While I’m no longer your agent, I want to assure you that I will use this feedback to improve the experience for my current and future clients. I’m glad you were able to find an agent who can better meet your needs, and I wish you the very best moving forward."
Adrian Lopez
September 22, 2025
"Thanks to Ismael for the great service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
KeyMo 21
September 21, 2025
"Very patient spent time explaining every little detail to me you can tell she actually likes doing insurance. Great agent !"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Fazel Bahaduri
September 6, 2025
"Marybel & Ismail are amazing people at State Farm, I recommend you reach out to them for Auto, HO insurance, they are professional at what they do 💯"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Monica Carbajal
August 29, 2025
"Ismael was very knowledgeable and helpful! He was very professional and helped save us a ton of money."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lancealot
August 5, 2025
"Absolutely amazing service, had to go somewhere else to gage prices and ended up coming back due to how the interaction went. Will definitely be back in 6months"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
O RINCON
July 3, 2025
"I can express my appreciation for the great service provided. The team has been very reliable, and Alex was just phenomenal and trutly belive they are the best at what they do!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"