State Farm® Insurance Agent Marybel Castilleja

"Ismael was very helpful and informative with our auto insurance. Made the process so much easier. Definitely recommend his service!"

"I had a very disappointing experience with State Farm and my former agent as well , Marybel Castilleja. She was extremely unprofessional and nearly impossible to reach. Whenever I called, especially regarding payment issues, she would not answer or return my calls. I was left confused about the charges this company charging me last 4 months !!!! Because of this, I had no choice but to change agents. I truly hope my new agent will be more reliable and professional, as this experience was frustrating and upsetting other than I surely have to change the insurance company !"

"Thanks to Ismael for the great service."

"Very patient spent time explaining every little detail to me you can tell she actually likes doing insurance. Great agent !"

"Marybel & Ismail are amazing people at State Farm, I recommend you reach out to them for Auto, HO insurance, they are professional at what they do 💯"

"Ismael was very knowledgeable and helpful! He was very professional and helped save us a ton of money."

"Absolutely amazing service, had to go somewhere else to gage prices and ended up coming back due to how the interaction went. Will definitely be back in 6months"

"I can express my appreciation for the great service provided. The team has been very reliable, and Alex was just phenomenal and trutly belive they are the best at what they do!"

"Always quick to respond!"

"Muy buen servicio siempre ,Gracias Marybel"

"Marybel Castilleja state farm insurance has always been very knowledgeable and helpful, if they didn't know the answer they would always find the answer. Everyone is very nice and friendly."

"Good experience"

"Work with Ismael ⭐️"

"Huge thanks to Alexandra! She helped us obtain a great home owners insurance and answered every question we had. Specially as being first time home buyers we had no knowledge and she was very patient. Will definitely be recommending her thank you for being wonderful!"

"I highly recommend Alexandra she was very helpful. She made the process easy and quick!"

"Thank you to Ismael, for your professionalism in the process of explaining the steps, to take to get insured for my house, and Auto. I mentioned that it's been years since I last had to negotiate insurance especially since you explained the process in detail on how much we can save compared to the "other" insurance company that was constantly getting expensive everytime my parents renewed. Im just greatful that you were patient with me every step of the way and made it simple in every way. I definitely feel that my parents and I made the right choice. Thank you once again I look forward to continue our Insurance needs with State Farm."

"Very easy process and Ismael was great."

"Thorough explanation of the options and policy. Thank you, Ismael."

"I was very pleased with Ismael Lopez with Marybel Castillejas State Farm office in Forney . I have likely been overpaying on auto insurance for years and they were able to provide a lower premium with more coverage . Wow! Search no more . Easy transition . Thank you bunches! Added 1/25/25 unfortunately things changed since we started with her office . It started off great but dwindled from missing a scheduled appt, never apologizing or calling or addressing our questions or concerns . We looked forward to meeting our agent but never did . It wasn’t until I emailed agent addressing all our concerns that she got involved and emailed us but never heard from her verbally . Therefore , we decided to make a switch. Customer service is important and i think some slip through the cracks ."

"Shopping to lower my insurance and they were able to help me save almost $300 a month! Great customer service."

"Maribel! Has been my insurance agent for a couple of years now home and auto! She is knowledgeable and knows how and what coverage was perfect for me! Her and her team are the best!"

"Good assistance and fair prices. I got my insurance for my first house with them and I got a discount because I added my car 👍🏻"

"Ismael was cordial, efficient and fit me in at the end of the day. He took care of all my needs! Thanks!"

"Thank you for your great and efficient service, Kristi Quintana. You made the insurance buying experience very understandable and easy to understand."

"Great customer service from Ismael. I was able to get the auto and life insurance bundle and he explained to me step by step on how everything worked. Any question I had he answered happily."