State Farm® Insurance Agent Marybel Castilleja
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet Navarro
April 16, 2026
"I first reached out to State Farm for a home insurance quote and got connected with Alex Trevizo. From the start, she was super helpful, quick to respond, and really patient with us as we were working through our closing timeline. She made something we expected to be stressful feel really easy and straightforward. A couple months later, I went back to her to bundle our auto insurance and she was just as great. She got everything quoted quickly and explained things in a way that actually made sense. We’re 21 and 22, so this is all pretty new to us, but she never made us feel lost. Even better, our auto rates came out super good, which was a huge relief. Overall, she made the whole experience smooth, simple, and honestly really easy from start to finish."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Marybel Castilleja’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Forney ."
juan nava
March 27, 2026
"Alejandra was very helpful. She explained everything very well to me"
"We appreciate your review, juan. We are so happy that you had such a wonderful experience with State Farm Agent Marybel Castilleja’s Team here in Forney ! "
Toni Lemus
March 26, 2026
"I want say thank you to Alex Trevizo for helping and explaining everything about my new policy w State Farm thank you again"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Marybel Castilleja’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Briar Carter Akins
February 26, 2026
"Marybel is the absolute best! So helpful, kind, resourceful. We love her!"
"Briar, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marybel Castilleja’s Team!"
Karina Trujillo
November 11, 2025
"Please go see Marybel at State Farm. She is amazing! She goes beyond every time I need help. She answers my questions quickly and takes her time explaining clearly! She cares about her client! Best agent ever. Thank you, Marybel!"
Jennifer Blanco
November 11, 2025
"Marybel Castilleja and her team go above and beyond in every possible way. From the moment I first contacted her office, I was impressed by how friendly, professional, and genuinely caring everyone was. Marybel takes the time to explain every detail clearly, making sure you truly understand your coverage and feel confident in your decisions."
Gloria Mayo
October 28, 2025
"I contacted Marybel as I needed clarity on an insurance query. I was quite pleased with how very thorough she was throughout the process as I had a plethora of questions. I walked away fully equipped with answers to all my queries along with additional information that allowed me to be well-informed. I appreciated how very hands-on Marybel has been and the fact that my experience with her felt personalized, meant everything to me. Naturally, I would highly recommend Marybel as she went above and beyond the call of duty. Thanks for an absolutely amazing experience."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rosa Frias
October 12, 2025
"Im very content with the service experience I got from one the agents from this company Alexandra Trevizo was more than helpful when explaining to me the importance of the coverage and saving I would get once I got my property insurance. Very helpful knowledgeable, kind and sweet agent. Defiantly recommend State Farm!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sergio Aldaco
October 11, 2025
"I had a very good experience with Alexandra she helped me obtain the coverage that I needed in a timely manner thank you"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angelica Nino
October 9, 2025
"my experience with the young lady Alexandra was absolutely great, talk about customer care and going above and beyond for the customer. That is what Alexandra did for me and my family. We enjoyed speaking with her she answered all my question and made this experience amazing THANK YOU ALEXANDRA!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alexandra Trevizo
October 9, 2025
"This office is amazing they have a great attitude and take their time to explain coverages , they helped me obtain life insurance for my son phenomenal job I recommend them for sure (: Ask for Alex"
"We appreciate your review! "
Sandra Pina
October 6, 2025
"Ismael was very helpful and informative with our auto insurance. Made the process so much easier. Definitely recommend his service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Labiba Nahian
October 3, 2025
"I had a very disappointing experience with State Farm and my former agent as well , Marybel Castilleja. She was extremely unprofessional and nearly impossible to reach. Whenever I called, especially regarding payment issues, she would not answer or return my calls. I was left confused about the charges this company charging me last 4 months !!!! Because of this, I had no choice but to change agents. I truly hope my new agent will be more reliable and professional, as this experience was frustrating and upsetting other than I surely have to change the insurance company !"
"Hi Labiba, I’m truly sorry to hear about your disappointing experience. Providing professional and reliable service is something I take very seriously, and I regret that I fell short of your expectations. I sincerely apologize for any frustration this caused you regarding communication and billing concerns. While I’m no longer your agent, I want to assure you that I will use this feedback to improve the experience for my current and future clients. I’m glad you were able to find an agent who can better meet your needs, and I wish you the very best moving forward."
Adrian Lopez
September 22, 2025
"Thanks to Ismael for the great service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
KeyMo 21
September 21, 2025
"Very patient spent time explaining every little detail to me you can tell she actually likes doing insurance. Great agent !"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Fazel Bahaduri
September 6, 2025
"Marybel & Ismail are amazing people at State Farm, I recommend you reach out to them for Auto, HO insurance, they are professional at what they do 💯"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Monica Carbajal
August 29, 2025
"Ismael was very knowledgeable and helpful! He was very professional and helped save us a ton of money."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lancealot
August 5, 2025
"Absolutely amazing service, had to go somewhere else to gage prices and ended up coming back due to how the interaction went. Will definitely be back in 6months"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
O RINCON
July 3, 2025
"I can express my appreciation for the great service provided. The team has been very reliable, and Alex was just phenomenal and trutly belive they are the best at what they do!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bethany Pustejovsky
June 18, 2025
"Always quick to respond!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jaime Hernandez
June 18, 2025
"Muy buen servicio siempre ,Gracias Marybel"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kathern Coats
June 17, 2025
"Marybel Castilleja state farm insurance has always been very knowledgeable and helpful, if they didn't know the answer they would always find the answer. Everyone is very nice and friendly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jose Sevilla
June 5, 2025
"Good experience"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jazzy Montoys
May 30, 2025
"Work with Ismael ⭐️"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
tanya san miguel
April 25, 2025
"Huge thanks to Alexandra! She helped us obtain a great home owners insurance and answered every question we had. Specially as being first time home buyers we had no knowledge and she was very patient. Will definitely be recommending her thank you for being wonderful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"