State Farm® Insurance Agent Marybel Castilleja

"Thank you to Ismael, for your professionalism in the process of explaining the steps, to take to get insured for my house, and Auto. I mentioned that it's been years since I last had to negotiate insurance especially since you explained the process in detail on how much we can save compared to the "other" insurance company that was constantly getting expensive everytime my parents renewed. Im just greatful that you were patient with me every step of the way and made it simple in every way. I definitely feel that my parents and I made the right choice. Thank you once again I look forward to continue our Insurance needs with State Farm."

"Very easy process and Ismael was great."

"Thorough explanation of the options and policy. Thank you, Ismael."

"I was very pleased with Ismael Lopez with Marybel Castillejas State Farm office in Forney . I have likely been overpaying on auto insurance for years and they were able to provide a lower premium with more coverage . Wow! Search no more . Easy transition . Thank you bunches! Added 1/25/25 unfortunately things changed since we started with her office . It started off great but dwindled from missing a scheduled appt, never apologizing or calling or addressing our questions or concerns . We looked forward to meeting our agent but never did . It wasn’t until I emailed agent addressing all our concerns that she got involved and emailed us but never heard from her verbally . Therefore , we decided to make a switch. Customer service is important and i think some slip through the cracks ."

"Shopping to lower my insurance and they were able to help me save almost $300 a month! Great customer service."

"Maribel! Has been my insurance agent for a couple of years now home and auto! She is knowledgeable and knows how and what coverage was perfect for me! Her and her team are the best!"

"Good assistance and fair prices. I got my insurance for my first house with them and I got a discount because I added my car 👍🏻"

"Ismael was cordial, efficient and fit me in at the end of the day. He took care of all my needs! Thanks!"

"Thank you for your great and efficient service, Kristi Quintana. You made the insurance buying experience very understandable and easy to understand."

"Great customer service from Ismael. I was able to get the auto and life insurance bundle and he explained to me step by step on how everything worked. Any question I had he answered happily."

"I loved working with Kristi! She helped set up my home and car insurance. She helped explain everything single detail for home insurance and communicated with the lender to ensure we had everything we needed. Def recommend :)"

"Castilleja-State Farm. Thanks for your service. And mi Insurance Agent.. to provide me all the help and answers to me. I really appreciate that. Thanks Again. VM.LAU"

"It was very detailed there"

"Great experience with Ismael Lopez! He was helpful, efficient, and made the whole process easy. Overall, I felt reassured knowing that my insurance needs were in capable hands. Highly recommend for anybody!"

"Kristi was really helpful and responsive while getting my homeowners and auto insurance set up. She made the process easy and quick!"

"Kristi Quintana was the sweetest and very patient. She guided me through the policy and helped me understand everything in perfect detail. This is a great location!!! Very thankful for the people here!!"

"I was looking to save on my home and auto policy due to my insurance company continuing to raise my rates every year for no reason. Shopped around with multiple companies until I found Maribel Castilleja office in my area and gave them a try spoke to Ismael and he was very knowledgeable and informative of everything and walked me through all the best coverages for me. I was able to save a lot on both my home and auto."

"I Highly recommend Kristi State Farm Her customer service was always timely and pleasant. Thank you so much for your excellent service, patience, and consideration of my insurance needs."

"Excellent service and affordable prices!! 💯"

"¡Tiene un equipo super amable! Ismael estuvo muy dispuesto a responder todas las preguntas o dudas que tenía. El proceso fue muy rápido. Además logró conseguirnos un excelente precio por mis vehículos."

"Great experience! Ismael was very kind and helped me find the best prices for my auto insurance. 🙂🙂"

"State Farm has excellent customer service 👌 Patty & Ismael are great in meeting all of my insurance expectations 👏"

"Very happy with the help the team provided!"

"Marybel and her team are awesome! Ismael was extremely kind, answering all my questions and made the process seamless. Thank you!"

"Ismael was very helpful throughout the entire process. Insurance can be difficult to understand and a tedious process, yet Ismael made it very easy to switch over by prioritizing my preferred method of communication, answering all of my questions, and going the extra mile to ensure every coverage I needed was reviewed. Happy with my switch of both Auto and Homeowners with State Farm!"