Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Omar Perez

Omar Perez

December 6, 2024

5  out of  5
rating by Omar Perez
"Maribel! Has been my insurance agent for a couple of years now home and auto! She is knowledgeable and knows how and what coverage was perfect for me! Her and her team are the best!"
Profile photo of Mireya Alvarez

Mireya Alvarez

December 3, 2024

5  out of  5
rating by Mireya Alvarez
"Good assistance and fair prices. I got my insurance for my first house with them and I got a discount because I added my car 👍🏻"
Profile photo of Randy Logan

Randy Logan

December 2, 2024

5  out of  5
rating by Randy Logan
"Ismael was cordial, efficient and fit me in at the end of the day. He took care of all my needs! Thanks!"
Profile photo of Agnes Quintana

Agnes Quintana

September 1, 2024

5  out of  5
rating by Agnes Quintana
"Thank you for your great and efficient service, Kristi Quintana. You made the insurance buying experience very understandable and easy to understand."
Profile photo of Harrison Casco

Harrison Casco

July 23, 2024

5  out of  5
rating by Harrison Casco
"Great customer service from Ismael. I was able to get the auto and life insurance bundle and he explained to me step by step on how everything worked. Any question I had he answered happily."
We responded:
"Thank you so much for taking the time to leave us a review! Ismael is a great asset to our agency! :)"
Profile photo of Pamela

Pamela

July 18, 2024

5  out of  5
rating by Pamela
"I loved working with Kristi! She helped set up my home and car insurance. She helped explain everything single detail for home insurance and communicated with the lender to ensure we had everything we needed. Def recommend :)"
We responded:
"We love Kristi! Thank you for taking the time to leave us a review. "
Profile photo of V M Lau

V M Lau

July 3, 2024

5  out of  5
rating by V M Lau
"Castilleja-State Farm. Thanks for your service. And mi Insurance Agent.. to provide me all the help and answers to me. I really appreciate that. Thanks Again. VM.LAU"
We responded:
"Thank you so much Victor for your 5 star review! It is truly appreciated! :)"
Profile photo of Jose Gutierrez

Jose Gutierrez

May 25, 2024

5  out of  5
rating by Jose Gutierrez
"It was very detailed there"
Profile photo of M&M Andablo

M&M Andablo

May 13, 2024

5  out of  5
rating by M&M Andablo
"Great experience with Ismael Lopez! He was helpful, efficient, and made the whole process easy. Overall, I felt reassured knowing that my insurance needs were in capable hands. Highly recommend for anybody!"
Profile photo of Vanessa Nash

Vanessa Nash

April 30, 2024

5  out of  5
rating by Vanessa Nash
"Kristi was really helpful and responsive while getting my homeowners and auto insurance set up. She made the process easy and quick!"
We responded:
"Kristi is great we love her! We are so glad she was able to help you with your auto and home insurance needs. Thank you for your review! "
Profile photo of Alahna Quintana

Alahna Quintana

April 15, 2024

5  out of  5
rating by Alahna Quintana
"Kristi Quintana was the sweetest and very patient. She guided me through the policy and helped me understand everything in perfect detail. This is a great location!!! Very thankful for the people here!!"
We responded:
"Thank you for your 5-star review! "
Profile photo of Johnathan Mcgrew

Johnathan Mcgrew

April 4, 2024

5  out of  5
rating by Johnathan Mcgrew
"I was looking to save on my home and auto policy due to my insurance company continuing to raise my rates every year for no reason. Shopped around with multiple companies until I found Maribel Castilleja office in my area and gave them a try spoke to Ismael and he was very knowledgeable and informative of everything and walked me through all the best coverages for me. I was able to save a lot on both my home and auto."
We responded:
"Thank you for taking the time to leave a review about your experience with our agency! We are thrilled to hear that Ismael provided you with knowledgeable and informative assistance while helping you find the best coverage options for your home and auto policies. It's great to know that you were able to save by switching to our services."
Profile photo of Amanda Garcia

Amanda Garcia

March 15, 2024

5  out of  5
rating by Amanda Garcia
"I Highly recommend Kristi State Farm Her customer service was always timely and pleasant. Thank you so much for your excellent service, patience, and consideration of my insurance needs."
We responded:
"Thank you so much for taking the time to leave such a great review! We love having Kristi on our team and glad to hear she took care of you. "
Profile photo of Hector Govea

Hector Govea

March 9, 2024

5  out of  5
rating by Hector Govea
"Excellent service and affordable prices!! 💯"
We responded:
"Thank you for your 5 star review! "
Profile photo of Isabel Quiroz

Isabel Quiroz

March 4, 2024

5  out of  5
rating by Isabel Quiroz
"¡Tiene un equipo super amable! Ismael estuvo muy dispuesto a responder todas las preguntas o dudas que tenía. El proceso fue muy rápido. Además logró conseguirnos un excelente precio por mis vehículos."
We responded:
"¡Gracias por tus amables palabras y tu reseña de 5 estrellas! Nos alegra saber que tuviste una experiencia positiva con nuestro equipo, especialmente con Ismael. Nos enorgullece brindar un servicio al cliente excepcional y asegurarnos de que todas las preguntas y preocupaciones sean atendidas de manera oportuna. Es genial saber que el proceso fue rápido y eficiente para ti. También nos complace haber podido conseguirte un excelente precio por tus vehículos. Agradecemos tus comentarios y esperamos poder ayudarte nuevamente en el futuro."
Profile photo of Candida OSEGUEDA

Candida OSEGUEDA

March 2, 2024

5  out of  5
rating by Candida OSEGUEDA
"Great experience! Ismael was very kind and helped me find the best prices for my auto insurance. 🙂🙂"
We responded:
"Thank you so much for your 5 star review! Ismael rocks! "
Profile photo of Janice H

Janice H

January 18, 2024

5  out of  5
rating by Janice H
"State Farm has excellent customer service 👌 Patty & Ismael are great in meeting all of my insurance expectations 👏"
We responded:
"Thank you Janice for your 5 star review! We appreciate your business."
Profile photo of Oscar Tolentino

Oscar Tolentino

January 18, 2024

5  out of  5
rating by Oscar Tolentino
"Very happy with the help the team provided!"
We responded:
"Thank you for taking the time to leave us a 5 star review! "
Profile photo of Claudia Lobato

Claudia Lobato

January 5, 2024

5  out of  5
rating by Claudia Lobato
"Marybel and her team are awesome! Ismael was extremely kind, answering all my questions and made the process seamless. Thank you!"
We responded:
"We LOVE your review Claudia! Thank you!"
Profile photo of Carlos Hidalgo

Carlos Hidalgo

December 7, 2023

5  out of  5
rating by Carlos Hidalgo
"Ismael was very helpful throughout the entire process. Insurance can be difficult to understand and a tedious process, yet Ismael made it very easy to switch over by prioritizing my preferred method of communication, answering all of my questions, and going the extra mile to ensure every coverage I needed was reviewed. Happy with my switch of both Auto and Homeowners with State Farm!"
Profile photo of Eunice Lancaster

Eunice Lancaster

November 16, 2023

5  out of  5
rating by Eunice Lancaster
"I am beyond happy to write this review as Kristi Quintana has been beyond helpful. She quickly responded to a request we had and always had a great attituded. Always lovely to speak with her."
Profile photo of Maria Valdez

Maria Valdez

November 11, 2023

5  out of  5
rating by Maria Valdez
"Ismael was very knowledgeable and helped me with the process of auto insurance. It was a smooth process changing from another provider . He helped me get all the discounts . Great customer service 😊"
Profile photo of Karen Tellez

Karen Tellez

November 7, 2023

5  out of  5
rating by Karen Tellez
"I had to make the switch from my previous insurance company to State Farm. I was fortunate to have Ismael Lopez help. He was very understanding as to what coverages I needed to have and extremely knowledgeable when I had questions. He made sure to get me all the discounts I could qualify for and was able to break down all the information to make it easy to understand. I was able to get both my homeowners and car insurance bundled in a quick and efficient manner. I am very pleased with the customer service provided, and definitely recommend them! Thank you so much Mr. Lopez! ☺️"
Profile photo of Mitzy Munoz

Mitzy Munoz

October 24, 2023

5  out of  5
rating by Mitzy Munoz
"We have used State Farm for all our insurance needs for the past couple years. I’ve never taken the time to write a review, but I wanted to share how much I appreciate the kindness, support, professionalism, communication, and the assistance of my State Farm representatives that I’ve had the privilege to work with the past years. My usual point of contact is, Ismael. He cares, is always responsive, and helpful whenever we’ve needed something. He is professional and doesn’t make me feel silly when I ask a ton of questions. Do yourself a favor and switch over to this agency. You will have an actual person helping you not a 1-800 number, which can be extremely frustrating in your time of need. I highly recommend this team to take care of any and all of your insurance needs. Thank you all for all y’all do!"
We responded:
"Thank you so much for taking the time to leave us an excellent review! We appreciate you! "
Profile photo of Miguel Becerra

Miguel Becerra

October 13, 2023

5  out of  5
rating by Miguel Becerra
"Buenos dias esta agencia de seguro es la mejor que me a atendido el sr ismael me atudo en todo el proseso y el mejor precio la mejor atencion 100% recomendad en forney"
We responded:
"Muchas gracias por su comentario. Apreciamos su opinión!"